About the Press Ombudsman and Press Council
The Press Ombudsman (PO) and the Press Council (PON) are independent self-disciplinary bodies, handling complaints on the editorial content of newspapers, magazines and their websites. PO, the investigating authority in the process, handles complaints from individuals who feel unfairly treated by the press. The complainant must be personally affected and identified in the text, (e.g. by name, photo or other identifiable information) with offensive or otherwise damaging information about them and their personal affairs. The complaint must be submitted within three months’ time from the publicity.
If PO finds that a publication is subject to criticism, the case will be submitted to PON for review and decision. If PON decides that the publication should be criticized for breaching the press-ethical rules, the restitution for the complainant is that the newspaper shall publish a statement of the PON decision in the newspaper and/or website, depending on the forum of the original publication. The newspaper is also obliged to pay a fee to PO/PON. Companies, government authorities and organizations can also file complaints. The restitution for such institutional complaints is the right to respond or the right of a correction.
Contact PO and PON
Phone: +46 8 692 4620
Opening hours: Monday-Thursday 09.00-17.00, Friday 09.00-15.00. Closed for lunch 12.00-13.00. Day before public holiday 09.00-12.00.
Ola Sigvardsson, Press Ombudsman of Sweden
Direct: +46 70 828 0177
Postal address: P.O. Box 22310, SE-104 22 Stockholm, Sweden